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Auto-payment has been sent but due invoice is "unpaid"
You have an auto-payment in paypal and payment has been made at scheduled date, but you recieving notifications that your invoice wasn't paid. Raise a support ticket or write to contact customer support via chat. Copy transaction ID for this issued payment and provide this ID with ticket / support message.
Paypal Auto-payments explained
**First thing you need to understand about Paypal auto-payments: it is just a simple automation. All it does - sends some amount of money from your paypal-account in a scheduled day of the month. You're configuring it yourself and we can't manage this automation from our side (we c
I've been double-charged for my seedbox. What should I do?
If you believe that you have been double charged for one or more month. It is possible in two cases: a) you have auto-payments and paid also manually; b) you have two active auto-payment subscriptions in paypal; In both cases you need to provide transaction IDs for original payment and doubled one. If you were double charged more than one month, provide two transaction IDs for each month when it's happened.